Refund policy

Returns & Replacements – Avellora

We want you to love every order. If your item arrives damaged, defective or is not what you ordered, we will replace it at no extra cost.

How to request a replacement:
- Contact us within 48 hours of delivery at ayishunizar2001@gmail.com or +91 884 837 9852.
- Share your order number and clear photos/unboxing video of the damaged or wrong item.
- Once verified, we will ship a replacement free of charge. If a replacement is not available, we will issue a full refund to your original payment method within 5–7 business days.

Please note:
- We do not accept returns for change of mind, wrong size/colour selection or minor variations in colour due to screen settings.
- Items must be unused and in original packaging.
- Since we accept prepaid orders only, all approved refunds are made to the original payment method.