Privacy Policy

Last updated: 28 September 2026

Avellora ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit or buy from our online store, and how we use and protect it.

1. Information we collect

Order details: name, email, phone number, shipping and billing address.
Payment information: payments are processed by secure third-party payment gateways. We do not store your full card or bank details.
Device and usage data: IP address, browser type, pages visited and cookies, collected automatically when you use the site.

2. How we use your information

To process, ship and deliver your orders.
To send order confirmations, shipping updates and respond to your queries.
To prevent fraud and keep our store secure.
To send offers and updates, only if you have subscribed. You can unsubscribe at any time.
To improve our website and shopping experience.

3. Sharing your information

We share information only with service providers needed to run our store, such as our e-commerce platform (Shopify), payment gateways, courier partners and analytics providers, or when required by law. We never sell your personal information.

4. Cookies

We use cookies to keep your cart working, remember preferences and understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work properly.

5. Data security and retention

We use reasonable security measures to protect your data. We keep your information only as long as needed for orders, legal, tax and accounting purposes.